Altar'd State

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Job Locations US-WI-Brookfield
PEOPLE: - Fosters a guest-focused team environment through driving volume and anticipating guest needs - Achieves excellent guest service by role-modeling company service standards - Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention - Holds self and associates accountable for achievement of financial results and performance standards - Manages conflict and coaches by applying company’s recommended processes, standards and guidelines - Empowers and involves associates in decision-making processes - Receives feedback and fosters dialog around solutions - Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results - Fosters team commitment through support, relationship building, and recognizing individual contributions - Leads by managing through change and adversity - Makes recommendations on hiring, promotions, and terminations of team members based on performance - Co-conducts and facilitates sales associate and keyholder training PROCESS: - Consistently meets or exceeds store and individual goals and contributes to the store’s overall goals. - Plans, executes, and maintains floor sets and refreshes - Plans, executes, and maintains window installations - Leads floor sets/refresh management - Manages seasonal décor placement - Co-manages product replenishment - Manages mannequin placement and design - Co-manages store atmosphere – scent, music, lay out - Controls workflow through successful planning and delegation - Executes task directives within designated time frames - Completes opening/closing procedures - Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets - Communicates effectively with executive team - Must be able to lift and carry heavy boxes (up to 30 lbs.)     PRESENTATION: - Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales - Interprets Home Office visual communication through Store Leader / District Leader partnership - Partners with the Visual District Leader to oversee and manage the roll-out of floor sets, window sets, fixture placement and overall visual environment - Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team - Manages placement of new product - Communicates product performance observations and offers feedback to the Visual District Leader
ID
2020-1683
Category
Management
Location
Store 195 - Corners at Brookfield
Job Locations US-WI-Brookfield
People - Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards - Acknowledges, interacts and builds relationships with guests; creates guest loyalty - Consistently receives positive, unsolicited guest feedback - Communicates effectively with store management and guests - Treats others fairly, with respect, and values differences; does not pass judgment on potential guests - Supports an environment of learning and trust by acting as a positive role model   Process - Completes opening/closing procedures and tasks as directed by management with a guest focus - Is able to locate merchandise effectively and maintain organization - Is able to perform register transactions quickly and efficiently - Is able to process transactions accurately, as well as handle cash and provide change without error - Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets - Maintains a safe work environment and reports any potential hazards to leadership - Participates and assists in the preparation for the stores’ inventory - Reports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the business   Presentation - Assists in the construction of merchandising and window displays - Maintains a clean and presentable store environment - Represents the brand by adhering to appropriate standards of dress and grooming
ID
2020-1382
Category
Sales
Location
Store 195 - Corners at Brookfield

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